Updated: January 2026

Surya777 Privacy Policy โ€“ Personal Data Protection for Malaysia Members

Your privacy is more than just a policy โ€“ it's a responsibility we take seriously every day. Find out exactly how Surya777 collects, uses, and protects your personal data.

256-bit SSL Not sold to third parties Full access rights
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Advanced-Level Encryption

All data transmitted between your device and Surya777's servers is protected by 256-bit SSL encryption โ€” the same security standard used by leading banks in Malaysia.

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No Data Sales

Surya777 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes or commercial gain.

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Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. Contact us and we will respond within 30 days.

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Malaysia PDPA Compliance

The Surya777 Privacy Policy is built on the principles of Malaysia's Personal Data Protection Act (PDPA) 2010 to ensure your data is handled responsibly.

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Flexible Cookie Controls

You can choose which types of cookies you allow. Essential cookies cannot be disabled as they are required for the platform to function, but marketing and analytics cookies are entirely your choice.

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Controlled Communications

Surya777 does not send spam. You may unsubscribe from any marketing communications at any time via the unsubscribe link in our emails or through your account notification settings.

01 Introduction & Scope of This Policy

Surya777 ("we", "Surya777" or "Platform") is committed to protecting the privacy and personal data of all members and visitors to our website. This Privacy Policy clearly and transparently explains how we collect, use, store, protect and, in certain circumstances, disclose your personal information when you use the Surya777 platform.

This document applies to all services provided by Surya777, including the main website at surya777.bio, the mobile app (where applicable), games, Sports Betting, the payment system, and all customer support interactions. This policy forms part of Terms & Conditions our documents and should be read together with them.

Implied Consent: By registering or continuing to use Surya777, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use and contact us to close your account.

Surya777 adheres to the principles set out in Malaysia's Personal Data Protection Act 2010 (PDPA) in handling all member personal data. We only process data where there is a lawful basis to do so โ€” whether that is your consent, contractual necessity, a legal obligation, or a legitimate interest.

02 What Data Does Surya777 Collect?

2.1 Registration Information

When you register a Surya777 account, we collect information you provide directly, including:

  • Full name (as stated on your MyKad)
  • Active Malaysian mobile number
  • Email address (if provided)
  • Date of birth (for 18+ age verification)
  • Encrypted password

2.2 Financial & Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM), we collect payment-related information including:

  • E-wallet or bank account holder name (DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, FPX)
  • The account number or e-wallet ID used for transactions
  • Deposit and withdrawal transaction history
  • KYC documents (copy of MyKad or bank statement) if requested for withdrawal verification

Payment Security: Surya777 does not store full credit or debit card numbers. All payment processing is handled by licensed payment service providers that use PCI-DSS encryption.

2.3 Activity & Game Data

When you use the platform, we automatically collect:

  • Gaming history (slots, live casino, poker, Sports Betting, fishing games)
  • Betting history, wins and losses
  • Login and logout records (time and device)
  • Interactions with platform features (bonuses claimed, promotions accessed)

2.4 Technical Data

Technical information collected automatically includes your IP address, web browser type, device operating system (Android/iOS/Windows), screen resolution, time zone, and cookie data.

03 How Does Surya777 Use Your Data?

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Collected
Upon registration & use of the platform
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Processed
On Surya777's secure servers
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Used
For the stated purposes
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Retained
Limited & secure duration

Surya777 uses your personal data only for legitimate, stated purposes, including:

Purpose of Use Description
Account managementCreating, maintaining, and verifying member accounts; processing logins and security
Financial transactionsProcessing deposits (DuitNow, TnG, FPX, etc.) and withdrawals in MYR; internal audit records
KYC/AML ComplianceIdentity verification and anti-money laundering compliance in accordance with applicable laws
Service improvementAnalysis of user behaviour to improve the platform and gaming experience
Service communicationsTransaction notifications, security alerts, and important policy updates
Marketing (with consent)Relevant bonus offers, promotions and campaigns โ€” unsubscribe anytime
Customer SupportHandling complaints, enquiries and member support requests

04 Data Sharing & Disclosure

Surya777 does not sell, rent or trade members' personal data to third parties for marketing purposes. However, in the following limited situations, we may share data as necessary:

4.1 Trusted Service Providers

We share necessary data with third-party service providers that support our operations, including payment processors (e.g. licensed FPX gateway providers), game software providers (Pragmatic Play, Microgaming, and others), and cloud infrastructure services. All third parties are bound by strict data confidentiality agreements and are only permitted to use data for specified purposes.

4.2 Legal Obligations

Surya777 may disclose data when required by law, court order, or a legitimate request from the relevant Malaysian authorities. This includes investigations related to anti-money laundering (AML) or fraudulent activity.

4.3 Platform Protection

Where necessary to detect and prevent fraud, bonus abuse, bot activity or any security threats, we may share relevant information with our internal security team and, where required, the appropriate authorities.

No Uncontrolled International Transfers: Where data needs to be processed outside Malaysia, Surya777 ensures equivalent protection to local standards through valid data transfer agreements.

05 Security & Data Protection

Protecting your personal data is a top priority for Surya777. We implement a range of technical and organisational security measures to keep your data safe from unauthorised access, disclosure, alteration, or destruction.

Technical Security Measures

  • 256-bit SSL Encryption: All communication between your browser and Surya777's servers is fully encrypted.
  • Two-Factor Authentication (2FA): Available on all accounts via SMS OTP for login and withdrawals.
  • 24/7 Monitoring: Our systems are continuously monitored to detect any unusual activity.
  • Data segregation: Member funds are held in a separate account from the company's operational funds.
  • Password encryption: Passwords are stored in encrypted (hashed) format and cannot be accessed by any Surya777 staff.

Data Breach: In the event of any security breach that affects your data, Surya777 will notify you within 72 hours of becoming aware of the incident, in line with best practices for data protection.

06 Cookies & Tracking Technologies

Surya777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used

You can manage cookie settings through your browser preferences. Disabling certain cookies may affect some platform functionality.

07 Your Rights as a Surya777 Member

As a Surya777 member residing in Malaysia, you have the following rights regarding your personal data, in accordance with the Personal Data Protection Act 2010 (PDPA):

Right of Access

Request a copy of all personal data we hold about you.

Right to Rectification

Correct any inaccurate or incomplete data in your account.

Right to Erasure

Request deletion of your data upon account closure (subject to legal obligations).

Right to Object

Object to data processing for direct marketing purposes at any time.

Right to Portability

Receive your data in a machine-readable format (JSON/CSV) for portability.

Right to Restriction

Request a restriction on data processing while a dispute or review is in progress.

To exercise any of the above rights, contact us by email support@surya777.bio with the subject line "Personal Data Request". We will respond within 30 days from the date the request is received.

08 Data Retention Period

Surya777 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to meet legal requirements:

  • Active account data: Retained for as long as your Surya777 account remains active.
  • Financial transaction records: Stored for 7 years after transactions, in compliance with Malaysia's financial regulatory requirements.
  • KYC records: Stored for 5 years after account closure, in line with AML requirements.
  • Customer support logs: Stored for 3 years for dispute resolution purposes.
  • Marketing data: Deleted within 90 days after you unsubscribe from marketing communications.

When data is no longer needed and there is no legal obligation to retain it, Surya777 will securely delete or anonymise that data.

09 Child Protection

Surya777 is an adult betting platform intended solely for individuals aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18.

If we become aware that personal data of a child under 18 has been inadvertently collected, we will promptly delete that data and close the associated account. Parents or guardians who believe their child may have registered on Surya777 are encouraged to contact us immediately.

10 Privacy Policy Amendments

Surya777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new technologies. Members will be notified of any material changes via in-platform notification or email at least 14 days before the changes take effect.

The "Updated" date shown at the top of this page reflects the latest version of this policy. Continued use of the Surya777 platform after any amendment is published will be considered acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Surya777 handles your personal data, please get in touch with us via:

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Email
support@surya777.bio
Response within <24 hours
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Live Chat
Available 24/7
Response <3 minutes
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FAQ
Visit the FAQ page
Instant response

We are committed to responding to all privacy-related enquiries within 30 working days from the date the request is received.

Related Documents
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Your Data is Safe. Your Platform is Trusted.

Register a Surya777 account today and enjoy over 1,000 games โ€“ slots, Live Casino, sports & Poker โ€“ with complete peace of mind knowing your data and funds are always protected.

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